ISO 9001 · 14001 · 45001 · 27001 Company Profile

PENTWARE COMPUTER — meter reading, spot billing, energy bill distribution and manpower outsourcing for state electricity utilities across eastern India.

Electricity meter boxes installed on the exterior wall of a consumer's premises

Meter Reading

Consumer-premise readings captured on GPS-enabled Android devices

A field worker in a safety helmet and high-visibility vest using a handheld device on site

Spot Billing

Bills computed and printed at the doorstep during the same visit

Rows of digital electricity meters on a consumer distribution board

Meter Data Collection

Consumer and meter data recorded for the utility's billing system

A utility field technician servicing metering equipment

Field Operations

Trained teams deployed and supervised across utility territories

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0 Trained Professionals Field, technical and management staff
0 Utility Assignments Executed for four state utilities
0 Meter Readers Deployed across utility territories
0 States Covered West Bengal, Tripura, Odisha

Job Opportunities

Join PENTWARE COMPUTER and build your career in the IT and digital support sector. We are looking for qualified and skilled candidates for various positions, including Data Entry Operator (DEO) and Software Support Personnel (SSP).

An electricity meter box mounted on the exterior wall of a consumer's home
Since 2016 Serving power distribution utilities in eastern India

About PENTWARE COMPUTER

Built around meter reading and spot billing at consumer premises

PENTWARE COMPUTER is a Kolkata-based partnership firm specialising in consumer-premise operations for electricity distribution utilities. Meter reading and spot billing are our core disciplines; bill delivery, notice serving and outsourced manpower complete the last mile between the utility and its consumers.

Our teams operate on GPRS-based, GPS-enabled Android devices with Bluetooth thermal printers, generating and handing over the energy bill at the consumer's doorstep in a single visit. This model reduces billing cycles, improves reading accuracy and gives the utility a verifiable audit trail for every consumer visited.

  • Rate contracts executed for WBSEDCL across Kolkata, Siliguri and Midnapore zones
  • Manpower outsourcing across nine Tripura electrical divisions and circles
  • Photo-based spot billing delivered for SOUTHCO and NESCO utilities in Odisha
  • Statutory compliance maintained across PF, ESI, Labour Licence and GST
Mr. Kishor Ch. Das Partner
Mrs. Atrayee Bhattacharya Partner

What We Do

Seven service lines, one accountable field organisation

Meter reading and spot billing are our core disciplines, delivered under rate contracts for state electricity utilities. Utilities can engage us for a single function or hand over the complete consumer-premise cycle.

Our Spot Billing Solution

One visit. Reading captured, bill generated, bill delivered.

The complete consumer-premise cycle is executed in a single field visit, with every step time-stamped and geo-tagged for the utility's records.

  1. Consumer Premises Route allocated to the assigned meter reader
  2. Meter Reading Reading captured with photographic evidence
  3. GPS Device Capture GPRS-based Android device geo-tags the visit
  4. Bill Computation Tariff applied and bill calculated on the spot
  5. Bluetooth Printing Bill printed at the doorstep in seconds
  6. Bill Handover Bill delivered and acknowledged by the consumer
  7. Data Upload Records synced to the utility's billing system

Projects & Experience

Nineteen assignments for four state utilities

A representative selection from our order book. Order references and performance certificates are available for verification during tender evaluation.

Performance certified West Bengal

Meter reading, spot billing, bill generation and distribution

West Bengal State Electricity Distribution Company Limited

Rate contract for meter reading and spot billing at consumer premises via GPRS-based GPS-enabled Android smartphones, with bill generation through Bluetooth printers and doorstep bill distribution.

State
West Bengal
Certificate
Performance certified
View the full experience list

Three WBSEDCL spot billing contracts are currently ongoing across West Bengal.

Our Strength

380 professionals, deployable at territory scale

Our workforce is structured so that field execution, supervision and technical support move together. Meter readers and bill distributors form the operational core, backed by supervisors, project managers and an in-house technical team.

Meter Readers260 2 to 10+ years experience
Bill Distributors70 2 to 5+ years experience
Supervisors10 4 to 10 years experience
IT Technical Staff10 4 to 10 years experience
Technicians10 2 to 10 years experience
Data Entry Operators10 1 to 2+ years experience
Project Managers7 10 to 15 years experience
Human Resources3 5 to 10 years experience

Geographic Coverage

Operating across three states in eastern India

09

Tripura

Manpower outsourcing across electrical circles and divisions including Agartala, Gomati, Belonia, Dharmanagar, Teliamura, Kumarghat and Mohanpur.

Tripura State Electricity Corporation Limited
07

West Bengal

Assignments for WBSEDCL including state-wide rate contracts and dedicated engagements in the Kolkata, Siliguri and Midnapore zones.

WBSEDCL
03

Odisha

Photo-based mobile spot billing including meter reading, bill generation and bill delivery for single-phase consumers in Keonjhar, Hinjilicut and Berhampur.

SOUTHCO Utility · NESCO Utility

Safety

Our people work at consumer premises every day. Their safety governs how we operate.

Meter reading and bill distribution place our teams at hundreds of consumer premises daily, often close to live installations. Safety is therefore an operational requirement, not a statement of intent.

ISO 45001 Certified

Our occupational health and safety management system is certified to ISO 45001, covering personnel working at consumer premises and near live installations.

Statutory Worker Protection

Every deployed worker is engaged under Provident Fund, ESI and Labour Licence coverage. Statutory protection is not optional on our contracts.

Supervised Deployment

Field teams operate under dedicated supervisors and project managers, with allocated routes and daily reporting rather than unsupervised individual working.

Safety documentation, our ISO 45001 certificate and statutory registration records are provided to utilities and procurement authorities on request.

Read our safety position

Certifications & Compliance

Audited, certified and statutorily compliant

Certificates, registration documents and performance certificates are submitted with every tender and are available to procurement teams on request.

ISO 9001

Quality Management

Documented processes governing field execution, reading accuracy and billing quality.

ISO 14001

Environmental Management

Environmental controls applied across field operations and office infrastructure.

ISO 45001

Occupational Health & Safety

Safety protocols for personnel working at consumer premises and near live installations.

ISO 27001

Information Security

Controls protecting consumer data captured and transmitted during field operations.

Statutory Registrations Maintained

  • GST
  • PAN
  • Trade Licence
  • Shops & Establishment
  • Professional Tax
  • Provident Fund
  • ESI
  • Labour Licence
  • UDYAM

Registration numbers and supporting documents are provided directly to procurement authorities on request.

Documents for Procurement Teams

Our company profile, ISO certificates, registration documents and performance certificates are provided directly to procurement authorities on request.

Request Company Profile
  • Company Profile Organisation, services and field capability · available on request
  • ISO Certificates ISO 9001, 14001, 45001 and 27001 · available on request
  • Performance Certificates Issued by the utilities we have served · available on request
  • Statutory Registrations GST, Provident Fund, ESI, Labour Licence and more · available on request

Careers at PENTWARE

Build your career in utility field operations

We recruit continuously across our field, technical and administrative functions. Every appointment carries full statutory coverage including Provident Fund and ESI, structured on-the-job training and supervised route allocation.

  • Bill Distributor Field · Full time
  • Data Entry Operator Office · Full time
  • Human Resources Executive Office · Full time
  • IT Technical Staff Technical · Full time
  • Meter Reader Field · Full time
  • Project Manager Management · Full time
  • Supervisor Field · Full time
  • Technician Technical · Full time

Ready When You Are

Planning a metering, billing or manpower tender?

Share the territory, consumer count and scope. Our project team will respond with an indicative deployment plan, manpower structure and the supporting documents your procurement process requires.

  • Response within two working days
  • Deployment plan with indicative manpower
  • Complete tender document set on request