ISO 9001 · 14001 · 45001 · 27001 Company Profile
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Safety is an operational requirement, not a statement of intent

Our teams work at consumer premises and near live installations every day. ISO 45001 certified, statutorily covered and supervised.

Safety Policy

Our people work at consumer premises every day. Their safety governs how we operate.

Meter reading and bill distribution place our teams at hundreds of consumer premises daily, often close to live installations. Safety is therefore an operational requirement, not a statement of intent.

ISO 45001 Certified

Our occupational health and safety management system is certified to ISO 45001, covering personnel working at consumer premises and near live installations.

Statutory Worker Protection

Every deployed worker is engaged under Provident Fund, ESI and Labour Licence coverage. Statutory protection is not optional on our contracts.

Supervised Deployment

Field teams operate under dedicated supervisors and project managers, with allocated routes and daily reporting rather than unsupervised individual working.

ISO 45001

Occupational Health & Safety Management

ISO 45001 is the international standard for occupational health and safety management systems. Our certification covers the environment our workforce actually operates in: consumer premises, distribution boards and metering installations across three states.

The certificate is issued to PENTWARE COMPUTER and is provided to utilities and procurement authorities on request, alongside our ISO 9001, ISO 14001 and ISO 27001 certification.

Request the certificate

Certification held

  • ISO 9001 — Quality Management
  • ISO 14001 — Environmental Management
  • ISO 45001 — Occupational Health & Safety
  • ISO 27001 — Information Security

Field Safety Practice

How safety is applied on the ground

Allocated routes

Readers work to allocated routes rather than ad-hoc territory, so a supervisor always knows where each team member is expected to be.

Daily reporting

Field activity is reported daily and geo-tagged through the handheld device, creating a record of every consumer premises visited.

Supervisory ratio

Ten supervisors and seven project managers oversee the deployed field workforce across active territories.

Additional safety documentation — including our training and incident procedures — is shared directly with utilities and procurement authorities during tender evaluation.

Request Safety Documentation

Statutory Worker Protection

Every deployed worker is covered

Utilities carry reputational and legal exposure when a contractor's workforce is not properly covered. Ours is, and the records are auditable.

Provident Fund

Registered and maintained for deployed personnel.

ESI

Employees’ State Insurance registration maintained.

Labour Licence

Contract labour licence held and current.

Professional Tax

Registered and filed as applicable.

Ready When You Are

Planning a metering, billing or manpower tender?

Share the territory, consumer count and scope. Our project team will respond with an indicative deployment plan, manpower structure and the supporting documents your procurement process requires.

  • Response within two working days
  • Deployment plan with indicative manpower
  • Complete tender document set on request